Q: I have lost my wallet on Aerobus on the way from the airport to the center of Barcelona and I do not have any contact details from the company who operates this service. Could you advise me on the next step?

A: You need to get in touch with Aerobus Barcelona’s customer service.

You can visit the customer service office personally at the following address: Polígono Industrial Gran Vía Sur, Av. Joan Carles I, 50 08908 L’Hospitalet de Llobregat, Barcelona, Spain.

Nevertheless, it will be easier and more efficient to call them at one of these numbers: +34 93 384 17 58 or 902 100 104. You can also send an email to info@sgmt.cat or fill out a form on their website: www.aerobusbcn.com/en/customer-service. Take into consideration the fact that this service is not available at all times. Customer service will receive and respond to the incoming emails from Monday to Thursday, between 9:00 am and 6:15 pm, and on Friday, between 8:00 am and 3:00 pm.

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